Who doesn’t expect quicker, more responsive customer service across all channels and devices? Expectations for customer service have definitely changed and will continue changing. To meet these expectations, it’s critical to track customer service metrics in order to learn how to identify pain points, provide assistance where it’s needed, and keep support teams productive. An […]
Category: eCommerce
Digital marketing is now universally recognised as a critical component of business success. A competent marketer is always on the lookout for new ways to learn about the latest trends and breakthroughs in digital marketing. As you are aware, Covid-19 has caused a slew of issues for businesses. The last few years have been, to […]
A first impression is the last impression. While in some cases, this may not be completely true; for a first-time eCommerce website visitor, this is often the gospel truth. Website User Experience (UX) is how a visitor feels while browsing or after leaving your website and has a strong correlation with their purchase-making decision. UX […]
This might just be your lucky year! The internet has given us tons of opportunities and has improved our lives in a way that one could never have imagined before. Now, anyone can easily start a business with only a few bucks and build a website. That’s exactly the reason why more and more people […]
From dealing with opportunity costs to narrowing down on a choice, business owners perform ample research to ensure they’ve made the right choice. And given the pandemic situation, most business owners have made a similar choice in the past nine months – setting up an eCommerce marketplace for their business. When you look at the […]
